Let's get down to the details!

If you don't see your answer below, feel free to shoot me an email! 

Q: WE'RE HAVING A DESTINATION WEDDING. DO YOU TRAVEL? 

A: Yes! I absolutely LOVE traveling and photographing destination weddings! Send me an email with all of your travel details and I will create a customized wedding collection to fit your needs.

Q: WHAT MAKES YOUR WORK DIFFERENT?

A: I work in all natural lighting (unless you prefer studio lights!) and guarantee a fast turn-around on images. I'm passionate about photography and most importantly, I'm passionate about you. I strive to create a fun and relaxing environment. 

Q: WHAT IS THE PROCESS LIKE AFTER WE BOOK A PHOTO SHOOT WITH YOU?

A: For family portraits and engagements, I'll keep in constant communication with you up until the shoot. Need suggestions on what to wear or where to take your photos? I'm here to help! After the photo shoot, you'll receive a private gallery link where you can download and share your images, purchase additional images or purchase prints! 

For weddings, I highly recommend a one-on-one session with you either during your complimentary engagement shoot or we can chat via e-mail, phone, or video chat! We'll go over the shot list, important details and answer all of your questions. After the wedding, you'll receive a private gallery link where you can download and share your images and purchase prints! 

Q: Do you offer payment plans?

A: Yes, of course! I require a 40% retainer when securing a photo shoot, so the remainder amount will be placed on a payment plan. Please email me for more information. 

Q: WHERE'S YOUR STUDIO? DO WE HAVE TO SHOOT THERE? 

A: My studio is located in the heart of Long Island City, near Queensboro Plaza and Court Square. We have the following trains available to you: N, W, 7, E, M, and G. Street parking is available and there is also a parking garage two blocks before the studio. Our studio is PET-FRIENDLY so feel free to bring your furry friend to the photo shoot! We definitely do not have to shoot there, but it is a great (and rare!) option to have in the city.

Q: WHEN CAN WE SEE OUR IMAGES? 

A: For engagements and portraits, you will be able to view your images online 1-2 weeks after your photo shoot. For weddings, the timeframe will be 3-4 weeks. In regards to prints, please allow up to 3-4 weeks for your order to arrive at your doorstep. I take pride in how your prints are delivered to you; I customize everything to your exact needs. 

 

Q: DO WE HAVE TO ORDER PRINTS FROM YOU? 

A: I highly recommend ordering prints through through my professional vendors, but it is not required! The difference in quality is huge when it comes to ordering through a professional lab. I encourage all clients to let me help you order prints and books! 

 

Q: WHAT IS YOUR CANCELLATION POLICY? 

A: I understand that life can get in the way of things. If you absolutely cannot reschedule your photo shoot, my cancellation policy is simple: if you paid in full, you will receive the remaining balance of your shoot (60%). 

Q: DO YOU HAVE GIFT CARDS AVAILABLE FOR PURCHASE? 

A: Yes! Please contact me for more information! 

Q: WHEN IS YOUR FAVORITE TIME TO SHOOT? ARE YOU AVAILABLE DURING THE WEEKDAY? 

A: My absolute FAVORITE time to shoot is during golden hour- an hour before the sun sets. And yes, I am available to shoot during the weekdays. I have a very flexible schedule and can work around your busy schedule. 

Q: CAN WE SEE YOUR EDITORIAL AND COMMERCIAL WORK?

A: Of course! Check out my other website here. 

Q: HOW DO I BOOK A PHOTO SHOOT WITH YOU?

A: Simple! You can either email me at contact@melissachuphotography.com, fill out the form under 'Contact' or, book through my calendar!

 

Q: I need to reschedule my photo shoot! Ah!

A: No worries! Please let me know (6) hours in advance and we'll reschedule your shoot right away.